Dawn.

• Managed daily operations and coordinated member services
• Assisted customers and resolved issues professionally
• Monitored facility condition and equipment functionality
• Supported front-desk tasks including check-ins and membership
handling
• Helped streamline processes and improve member experience

• Provided troubleshooting and resolution for software, hardware, and
network issues, ensuring minimal downtime for end-users.
• Assisted clients with installation, configuration, and maintenance of
applications and systems.
• Monitored system performance and identified technical problems
proactively to prevent disruptions.
• Documented technical procedures, user guides, and support tickets to
improve team efficiency.
• Collaborated with cross-functional teams to escalate and resolve
complex technical issues effectively.