- Helped customers with queries about online shopping, identity verification, account security, purchase order support, and more.
- Helped customers, drivers, and delivery partners with shipping and delivery queries.
- Answered and resolved Amazon Business customer questions and requests.
- Helped customers with Amazon queries across social media channels.
- Used innovative tools to help customers troubleshoot Amazon's digital devices including Kindle, Echo, and Fire TV.
- Resolved technical queries related to Prime Video and Alexa services, and make a real difference for customers every day.
Ausbildung & Abschlüsse
2027
Master of Engineering
Hochschule Wismar
Inhalte & Schwerpunkte
Pursuing Information and Electrical Engineering at Hochschule Wismar with experience in software infrastructure management and monitoring and hands-on-experience with relevant tools.
- Helped customers with queries about online shopping, identity verification, account security, purchase order support, and more.
- Helped customers, drivers, and delivery partners with shipping and delivery queries.
- Answered and resolved Amazon Business customer questions and requests.
- Helped customers with Amazon queries across social media channels.
- Used innovative tools to help customers troubleshoot Amazon's digital devices including Kindle, Echo, and Fire TV.
- Resolved technical queries related to Prime Video and Alexa services, and make a real difference for customers every day.
Ausbildung & Bildung
2027
Master of Engineering
Hochschule Wismar
Pursuing Information and Electrical Engineering at Hochschule Wismar with experience in software infrastructure management and monitoring and hands-on-experience with relevant tools.
