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Profil
Bildung
Pursuing Information and Electrical Engineering at Hochschule Wismar with experience in software infrastructure management and monitoring and hands-on-experience with relevant tools.
Erfahrungen
- Helped customers with queries about online shopping, identity verification, account security, purchase order support, and more. - Helped customers, drivers, and delivery partners with shipping and delivery queries. - Answered and resolved Amazon Business customer questions and requests. - Helped customers with Amazon queries across social media channels. - Used innovative tools to help customers troubleshoot Amazon's digital devices including Kindle, Echo, and Fire TV. - Resolved technical queries related to Prime Video and Alexa services, and make a real difference for customers every day.
