Jul 2024 – Mar 2026
Customer Success Associate, XEPOS ▪ UK (Remote)
Pursued excellence in customer service by assisting customers and resolving their concerns efficiently.
Aufgaben & Verantwortung
• Identified and assessed customer needs to ensure satisfaction.
• Built and maintained trust-based client relationships.
• Maintained customer records, processed accounts, and documentation.
Sep 2022 – Apr 2023
Virtual Reality Specialist, HTC ▪ Ajman, UAE
Pursued impactful marketing and event-driven initiatives to promote HTC VR products and strengthen brand presence.
Aufgaben & Verantwortung
• Led promotional campaigns for HTC VR products.
• Worked with the marketing team on strategic brand initiatives.
• Coordinated events and developed marketing materials.
Sep 2021 – Feb 2022
Product Demonstrator Specialist, Creopop ▪ Dubai, UAE
Pursued improved customer understanding through live demonstrations and product education.
Aufgaben & Verantwortung
• Demonstrated 3D pen technology and product features.
• Educated customers on inks and applications.
• Supported customer understanding and engagement.
Oct 2017 – Jan 2019
Sales Associate Charles & Keith ▪ Sharjah, UAE
Focused on building customer relationships through personalized service and product recommendations to enhance satisfaction and retention.
Aufgaben & Verantwortung
• Delivered exceptional service and product recommendations.
• Built strong relationships and enhanced customer retention.