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Led an engine maintenance workshop for 8 years, increasing new customers by 50% in one year through optimized scheduling and superior service. Increased vehicle performance and safety by swiftly diagnosing and resolving mechanical faults, efficiently serving an average of 30 customers weekly. Minimized vehicle downtime by streamlining parts ordering processes and securing priority service from suppliers, resulting in faster repair turnaround. Enhanced revenue by 15% by adding engine oil as a managed asset within the workshop, optimizing inventory and improving service efficiency.

Increased product availability through efficient stock management. Surpassed sales targets by 25% while boosting customer satisfaction by expertly understanding their needs. Served 20 customers a day.